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Video and written guide

Invite your team and set their roles

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1:46

video

Pro plan

Chapters

Tap to jump

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Welcome

0:00

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The People page

0:12

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Send an invitation

0:23

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Choose a role

0:32

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Priya's side

0:58

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Change a role later

1:16

Prefer reading? The full guide with screenshots is below.

YOU WILL LEARN

✓

Invite from Settings, People, on the Pro plan

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A role sets what each person can see and do

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Change a role or remove someone whenever you need to

In this tutorial

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Sharing one password with your staff means anyone can change anything. Instead, give each person their own login, with a role that decides what they can see and do. At the end, your team member has their own dashboard with just what they need.

Inviting a team needs the Pro plan.

In the screenshots, Meera runs Petal Street, a flower studio in Pune, and invites Priya, who packs the orders.

The People page

Open Settings, then People. The list shows everyone who can open your dashboard, with their role. At first, it is only you.

The line Invites left on your plan tells you how many more people your plan lets you invite.

The People page: Invites left on your plan: 5, the + Invite button, and Meera Kulkarni as Owner

Send an invitation

  1. Press + Invite.
  2. Type their Full name.
  3. Type their own Email. The invitation goes there.

Choose a role

This is the important part. Under What can they do?, each role says in plain words what it allows. For example:

  • Marketing gets content and the builder, but no orders, products or money.
  • Account Manager gets orders, products, stock, customers, content, money and the builder, but not Settings.
  • Finance gets payments and expenses under Money, but no orders, products or Settings.

Priya needs orders and products, so Meera chooses Account Manager. Then press Send invite.

The Invite someone window: Priya Nair's name and email, and the Account Manager role chosen

The person is now on your list, marked Invite pending, until they accept. If you change your mind, Revoke cancels the invitation.

The People list with Priya Nair as Account Manager, marked Invite pending, and the Revoke button

Their side

Your team member opens the link from their email, on their own computer. The page shows your business and the role you gave them. They choose a password and press Join.

They are in, on your business's dashboard, under their own name. Their menu only shows what their role allows. Priya's menu has Orders, Products, Customers, Site and Money. Settings isn't there, because Account Manager leaves it out.

Priya's dashboard for Petal Street, with Home, Orders, Products, Customers, Site and Money in the menu, and Priya Nair, Account Manager at the bottom

Change a role later

Back on your People page, the person is now a member, with their role beside their name.

Work changes, and so can a role.

  1. Press the ··· button at the end of their row. This menu changes their role. It also removes them, the day they leave, and they lose access straight away.
  2. To change the role, choose a new one. Say Priya moves to the accounts: Meera chooses Finance.
  3. Press Save role.

The Change Priya Nair's role window with Finance chosen and the Save role button

Their access follows the new role, and the list shows the new role beside their name.

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